All items are covered with a lifetime warranty against fading, blackening out of neon tube and/or burnout of transformer. Warranty does not cover breakage of glass tubes.
Proof of purchase
(Xtreme Lights Inc sales receipt) is required for warranty fulfillment. Please contact customer service for return info.
Shipping: We ship via UPS, FedEx and
|$0.01 - $9.99||$5.50|
|$50.00 - $99.99||$8.00|
|$100.00 and over||FREE|
International Customers: Please contact Customer Care for airmail shipping rates.
Failure to contact us will result in a refund of your order.
and UPS Broker Fees may be applicable and are the responsibility of the recipient.
Some sample rates of a 5lb package are:
South Africa $25.00
Canadian orders are the same as US domestic shipping rates.
New York residents pay 4¼ % sales tax.
Lights will gladly accept returns under the conditions that the packaging is unopened and within 30 days of purchase. You must still contact us via Email at CustomerCare@XtremeLightsInc.com
or 914-509-5226 for RMA authorization.
The buyer is responsible for all shipping cost back to Xtreme Lights. It is the utmost importance to have a delivery confirmation associated with the
package. Xtreme Lights Inc. is not responsible for lost shipments.
Once the return is received please allow 24-48 hours for processing.